Excalibur Electric Ltd. was originally founded in 2002 by Lance Dinahan. Excalibur Electric has worked in all capacities of the industry: residential, commercial, and industrial. Lance Dinahan has brought his extensive knowledge and experience to the Fraser Valley. The Excalibur Electric team consists of highly skilled technicians; we employ only highly skilled technicians who are clean, courteous, background checked and drug free. Our Technicians undergo continual training to stay at the top of their field.
Excalibur Electric is able to quote and complete any job, from residential renovations, to wiring systems for arenas, as we did with the Abbotsford Entertainment & Sports Centre. We also have created and maintained relationships with landlords, management companies, strata corporations and real estate agents (whom sell and rent properties).
Excalibur Electric is an A+ accredited Better Business Bureau company, a registered member of the Mission Chamber of Commerce, and participant in community events/parades and we adhere to all current CSA codes and standards.
At Excalibur Electric Ltd, we strongly believe that success comes from serving others. Our staff comprises of concerned call takers who are ready to put you first and schedule an appointment at your convenience. Our trained electricians make sure that our services exceed your expectations. We have a management staff that constantly reviews our systems and performance so that we can find ways to better serve you.
We understand the value of education and affiliating with other successful companies. That is why we encourage our team to further their education and we offer ongoing training for our electricians and office staff. To help us with the resources we need to better serve your needs and continually improve our operation, we have been members of Electricians’ Success International, an organization comprised of only the top 1% of electrical service companies in North America, just like us.
At Excalibur Electric Ltd, we also understand the importance of paying attention to our clients’ instructions. We do not quote unreasonable prices, and thoroughly explain why certain choices should be made when it comes to your electrical problems. We are available 7 days a week for any emergency you may have. Our team knows you value your property so they keep the work area clean and free of hazards. We’ll give you an upfront price with options before we begin the work so that you can relax and get on with your life.
Our job is to deliver what you want when you want it! We know in order to do that we have to listen. We survey each customer in the house after the service and our lines are always open to answer any questions or concerns.
A customer, who calls in with a concern or complaint, receives top priority in our office and we do whatever it takes to satisfy the customer.
Everything else that we do is of no value to you if we don’t back it up in writing and follow-through on our promises. So we guarantee our work, period. No ifs, and, or buts. If for some reason you are not satisfied, we’ll do it over with the least amount of inconvenience to you and of course, for free.
It’s our Number #1 goal, to satisfy every client.
If you have ever had a bad experience with another service company, you can see how different we strive to be. Our electricians take pride in the fact that they work for an organization that is truly concerned with the health, safety, and comfort of their clients and we are proud to employ these very electricians in our area! That is the difference.